Shipping Policy | Glam & Curious

At Glam & Curious, we aim to deliver your favorite beauty, skincare, haircare, and fragrance products safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver your orders.

1. Shipping Destinations

We currently serve customers in:

• Pakistan

• United Arab Emirates (UAE)

International shipping outside these destinations may not be available. Please contact our support team to confirm delivery availability before placing an order.

2. Order Processing

Orders are processed after successful placement and verification, where required.

Please ensure that your name, phone number, email address, and shipping address are accurate when placing your order. Incorrect or incomplete information may cause delays or unsuccessful delivery.

During sales, promotional events, public holidays, or periods of high order volume, processing may take longer than usual.

3. Estimated Delivery Times

Pakistan: Orders are usually delivered within 3–5 working days.

United Arab Emirates: Delivery times depend on your location, courier availability, and order processing requirements. Please contact our team for an estimated delivery timeframe.

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges and any applicable free-shipping offers will be communicated during checkout or through the relevant promotion.

If your order qualifies for free shipping, the applicable offer will be reflected at checkout.

Please review your order total and delivery charges before completing your purchase.

5. Order Confirmation and Tracking

After placing your order, you may receive an order confirmation by email or SMS, depending on the contact details provided.

Where tracking is available, shipment details will be shared once your order has been dispatched. You can use these details to follow your parcel's progress.

If you need help with your order status, please contact our customer support team with your order number.

6. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders within Pakistan.

Please ensure that you are available to receive your parcel and have the required payment ready when the courier arrives. COD availability may depend on your delivery location and order verification.

7. Delays and Delivery Issues

Although we work to ensure timely delivery, delays may occasionally occur because of courier operations, weather conditions, public holidays, incorrect addresses, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact our support team so we can assist you.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery information and a reachable phone number.

If a parcel cannot be delivered because of incorrect details, an unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return it to us.

Additional delivery arrangements or charges may apply if a shipment needs to be sent again.

9. Damaged, Missing, or Incorrect Items

If your parcel arrives damaged, contains an incorrect item, or appears to be missing a product, please contact us as soon as possible.

Include your order number and clear photographs of the parcel and products, where applicable, so our team can review the issue under our Returns & Refunds Policy.

10. Contact Us

If you have questions about shipping, delivery, or an existing order, we're here to help.

Glam & Curious Customer Support

Email: info@glamcurious.com

WhatsApp: +92 319 5759233

Website: https://glamcurious.com/

Thank you for shopping with Glam & Curious. We appreciate your trust and look forward to delivering your favorite finds to you.

Glam & Curious — Stay Glamorous. Stay Curious.